2CSOLUTION · Website & product information
Website Privacy Policy
How the 2CSOLUTION website works, what happens when you contact us, and where to find separate product privacy information.
Effective 4 October 2026
What this notice covers
This policy explains how 2CSOLUTION (ABN 59 706 612 171), an Australian business, handles personal information when you use this website or email us. In this policy, "we" and "us" mean 2CSOLUTION. You can contact us at j.sourour@2csolution.com.au.
Our released products have their own privacy information, listed under Product privacy policies below.
Using this website
This website does not use analytics, advertising scripts or cookies, and it does not store information in your browser's storage. It has no accounts, no forms and no embedded third-party widgets.
Email enquiries
If you email us, we receive what you choose to send, such as your email address, your message and any attachments.
We use this information only to reply to and follow up on your enquiry, and to meet our legal obligations. We never sell it and never use it for advertising.
Hosting & retention
Cloudflare, Inc. hosts this website. To deliver and protect the website, Cloudflare processes technical connection data, such as your IP address, browser details and the pages you request. This may happen outside Australia. Cloudflare's privacy policy applies to that processing.
Our business email is provided by Titan (titan.email) through Hostinger. Emails you send us are processed by these providers and may be processed outside Australia. See Titan's privacy policy and Hostinger's privacy policy.
We keep an enquiry only as long as we need it for that enquiry and any follow-up or legal obligation, then we delete it. We review the mailbox at least once a year.
Product privacy policies
Each released product has its own privacy information, separate from this website policy.
ScenePrompt Studio
ScenePrompt Studio publishes its own privacy policy on its website.

Ninegrid
Ninegrid is in testing. Its privacy policy will be published here before its public release.
Questions & review
You can ask to access, correct or delete information you have sent us by emailing 2CSOLUTION at j.sourour@2csolution.com.au. We aim to reply within 30 days.
If you have a complaint about how we have handled your personal information, please contact us first so we can try to resolve it. You can also contact the Office of the Australian Information Commissioner (OAIC).
We update this page when our practices change, and the effective date changes with it.